Chat with DesignLab

New for Fall 2020!

DesignLab’s chat and text service is intended for current students, faculty and staff of UW-Madison. SMS messages received from non-UW affiliates may be terminated.

What are the DesignLab Chat and Text Hours?
We will be online to chat and available via text during our regular Fall 2020 hours:

Mondays: 1 – 5 pm
Tuesdays: 1 – 7 pm
Wednesdays: 11 am – 5 pm
Thursdays: 11 am – 5 pm
Fridays: 11 am – 3 pm
Note: DesignLab staff may be online at other times to take your questions, but will typically only follow these hours.

Are session transcripts saved?
Yes, transcripts are saved and used by DesignLab and the UW-Madison Librarians in order to improve our services to you.

How do I start a chat?
Click on the buttons to the right to get started chatting!

image of chat bubbles

Begin chatting by clicking on this button

Begin a text conversation by clicking on this button (phones only)