Chat with DesignLab

DesignLab’s chat and text service is intended for current students, faculty and staff of UW-Madison. SMS messages received from non-UW affiliates may be terminated.

What are the DesignLab Chat/Text Hours?
Chat and text staff will be online when DesignLab is open:
(starting Sept 7th)
Mondays            2 – 6 pm
Tuesdays           10 am – 7 pm
Wednesdays    11 am – 5 pm
Thursdays         11 am – 3 pm
Fridays               11 am – 3 pm
Texts sent after hours will not be responded to until we are online again.

Are session transcripts saved?
Yes, transcripts are saved and used by DesignLab and the UW-Madison Librarians in order to improve our services to you.

How do I start a chat?
Click on the “Chat Now with DesignLab” button to get started chatting!

image of chat bubbles

Begin chatting by clicking on this button

Begin a text conversation by clicking on this button (phones only)